best practices program


JOB PERFORMANCE

Performance Appraisals

Performance appraisals are a good way to monitor employee performance or to create a paper trail for taking action against an employee whose work is unsatisfactory. A performance appraisal should give an honest assessment of an employee’s performance and be used as a tool to give employees guidance for improvement. If at any time in the future an employee is not performing to the standards of the organization, a performance appraisal that has not been completed honestly could work against an employer. NPCs should educate investigators and supervisors about the importance of a accurate performance appraisal. Also, there should be a commitment by the NPC to perform appraisals on an annual basis, but care should be given to not obligate the NPC.

Awards and Recognition Program

Employers may want to reward or recognize an NPC employee who has done excellent work or provided exemplary service. An awards and recognition program is a good incentive program for employees. However, be sure to implement such a program in such a way that all employees perceive it to be fair. A poorly managed bonus program can cause low morale and disgruntled employees. 

Any compensation, including bonuses or incentive awards, to a VA employee for performance of their federal job from any source other than the government of the United States is a violation of Title 18, Part I, Chapter 11, Sec. 209 - Salary of Government officials and employees payable only by United States. Willful engagement of conduct constituting an offense is punishable with up to five years and/or $50,000. See also Dual Compensation page.

Salary Determination

Salary determinations should be made for new employees and for current employees on a periodic basis. Employers may want to perform a comparative salary analysis of local employee pay scales to ensure that salaries are competitive. Many NPCs tie NPC employee pay scales to VA and university rates for individuals with similar job descriptions.

Cost of Living Increases

Increases in salary for job performance should not be confused with cost of living increases (or COLA’s) and vice versa. NPCs should make every effort to give employees COLAs. If an NPC does decide to give employees a COLA, it may be a good idea to provide the increase at the same time and rate given to VA employees.

 

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last updated: 01/04/10

 

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