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OTHER POLICIES OF INTEREST
Other policies that an NPC may want to include in an
employee handbook that are not discussed elsewhere on this website:
- Phone calls, voice-mail and regular mail -
Professional appearance is important in the conduct of business. NPCs
may wish to promote professionalism by establishing policies regarding
with regard to phone calls, voice-mail and official correspondence.
- Personal calls - A personal phone calls
policy should stress that business related calls are priority.
Personal calls should be made during lunch or break periods and
otherwise limited to emergency calls only.
- E-mail and internet policies - Such a policy
should detail the proper use of the internet and the appropriate use
of e-mail to limit abuse or unprofessional correspondence.
- Computer Security - A computer security
policy should instruct employees to change their computer passwords on
a periodic basis and state that computer access/passwords of
terminated employees will be deleted promptly.
- NPC and/or VA property - To protect business
equipment, such as copiers, facsimile machines, computer systems, and
telephone equipment, NPCs should have a business property policy
stating that NPC and VA property are to be used for business related
purposes only.
- Acceptance of gifts - NPCs may want to have
a policy outlining the regulations for acceptance of gifts from
vendors, sales representatives, etc. Since all NPC employees are on
WOC appointments in the VA, federal regulations governing federal
employees’ acceptance of gifts would apply. See: 5 CFR 2635 -
Standards of Ethical Conduct for Employees of the Executive Branch,
Subpart B - Gifts from outside sources.
- Personal letters, articles and public affairs
- Employees should be informed that they may not use the
organization’s name, letterhead or their title in any correspondence
or manner where personal opinions and views may be construed as the
opinion or view of the NPC.
- Driving on the job - A policy for employees
that are required to drive as part of their employment should cover:
drivers license, automobile insurance, reimbursement for costs and
traffic/parking citations.
- Building or emergency procedures - The
affiliated VAMC is responsible for informing all WOC employees about
building and emergency procedures. The NPC should make sure that all
employees are properly trained and informed. In addition, some VAMC’s
may require WOC employees to complete an annual training on the
subject.
- Security procedures (key/entry cards and
security systems) - All NPC employees should be aware of the policies
and procedures for the affiliated VAMC’s security system (i.e., access
to buildings, restricted times, etc.)
- Facility and equipment problems - NPC
employees should know whom to contact for facility and equipment
problems.
- Parking - NPC employees should be aware of
any VAMC rules regarding parking or any associated costs (i.e., fees
for lost or stolen access cards, etc.)
- Personal possessions - NPCs may want to have
a policy that suggests that employees keep personal possession in a
secure place and that the NPC will not be responsible for any lost or
stolen personal property.
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